Enhance Decision Making

Enhance Decision Making

  • Look in — Restructure your IT organization for the “new normal” with trends, forecasts, and benchmarking.
  • Look across — Understand your colleagues’ and constituents' needs and expectations so you can refine your IT service management.
  • Look up — Align IT with the institutional mission through strategic uses of technology and data.

Issues, Technologies, and Trends

Understand what’s important and where to focus with these annual reports.

Research and Analysis

Improve your IT service delivery with user data and technology trends and practices.

Community Collaboration

Collaborate on emerging and common challenges, including cloud, data, and mobile.

Assessment and Benchmarking

Use assessment and benchmarking data and analysis to inform IT planning and support for strategic initiatives.