2024 EDUCAUSE AI Landscape Study | Survey Instrument

Demographics

Which of the following best describes your primary position/role at your institution?*

( ) Professional/staff

( ) Manager

( ) Director

( ) Faculty

( ) Executive leader (president/CEO, VP/AVP, CIO, CAO)

( ) I do not currently work at a higher education institution.

( ) Other, please specify: _________________________________________________

Which of the following best describes your primary area of responsibility at your institution?

( ) Technology (e.g., IT support, enterprise IT, academic technology)

( ) Teaching and learning (e.g., academic unit/department, instructional design, student affairs, libraries)

( ) Data and analytics (e.g., institutional research, learning analytics)

( ) Cybersecurity and data privacy

( ) Business and operations (e.g., HR, finance, bursar)

( ) Other, please specify: _________________________________________________

How many years have you worked in higher education?

( ) Less than 1 year

( ) 1–2 years

( ) 3–5 years

( ) 6–9 years

( ) 10 years or longer

Strategic Planning and Readiness

How would you characterize your institutional leaders' general attitude toward AI?

( ) Very cautious

( ) Cautious

( ) Indifferent

( ) Enthusiastic

( ) Very enthusiastic

( ) A mix of caution and enthusiasm

( ) Other, please specify: _________________________________________________

( ) Don't know

How widespread is your institution's approach to AI-related strategy?

( ) Some units are working on AI-related strategy, and others aren't.

( ) Most units are working on AI-related strategy.

( ) Other, please specify: _________________________________________________

( ) None of the above—nobody is working on AI-related strategy.

( ) Don't know

To what extent are stakeholders in each of the following functional areas responsible for AI-related strategy at your institution?

	To a great extent	Somewhat	Very little	Not at all	Don't know
Technology	( )	( )	( )	( )	( )
Teaching and learning	( )	( )	( )	( )	( )
Research	( )	( )	( )	( )	( )
Data and analytics	( )	( )	( )	( )	( )
Cybersecurity and data privacy	( )	( )	( )	( )	( )
Business and operations	( )	( )	( )	( )	( )
Others not listed	( )	( )	( )	( )	( )

What other stakeholder groups are responsible for AI-related strategy at your institution?

____________________________________________

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In general, who is primarily leading your institution's approach to AI-related strategy?

( ) Professionals/staff

( ) Managers/directors

( ) Faculty

( ) Executive leaders

( ) Other, please specify: _________________________________________________

( ) Don't know

Which of the following third parties, if any, is your institution working with to develop AI-related strategy? Select all that apply.

[ ] Consultants

[ ] Professional associations

[ ] Think tanks

[ ] Corporations

[ ] Donors

[ ] Alumni

[ ] Peer-institution consortia/networks

[ ] Other, please specify: _________________________________________________

[ ] None—we are not working with any third parties to develop AI-related strategy.

[ ] Don't know

Which of the following stakeholders, if any, is your institution working with to share the cost of AI investments? Select all that apply.

[ ] Foundations

[ ] Government funding agencies

[ ] Corporations

[ ] Donors

[ ] Alumni

[ ] Other institutions

[ ] Other, please specify: _________________________________________________

[ ] None—we are not working with anyone to share the cost of AI investments.

[ ] Don't know

Have you personally been given any responsibilities related to AI strategy?

( ) No

( ) Yes

Please describe the specific responsibilities you have been given related to AI strategy.

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To what extent is your institution focusing on strategy related to each of the following?

	To a great extent	Somewhat	Very little	Not at all	Don't know
Boosting administrative processes and productivity	( )	( )	( )	( )	( )
Boosting educational experiences and student services	( )	( )	( )	( )	( )
Creating new core capabilities	( )	( )	( )	( )	( )
Creating new educational models and programs	( )	( )	( )	( )	( )

Which of the following are included in your AI-related strategy? Select all that apply.

[ ] Using APIs to connect institutional data to generative AI applications.

[ ] Adapting generative AI models for internal use.

[ ] Creating technology infrastructure to run our generative AI models on-premise or as infrastructure as a service (IaaS).

[ ] Building an institutional data model to enable planned use cases of generative AI.

[ ] Budgeting for short-term, pilot AI projects.

[ ] Budgeting for the anticipated costs associated with long-term AI use.

[ ] Mitigating the impact of AI computing on the environment.

[ ] Prioritizing staff professional development in cultivating AI skills (over hiring new staff with those skills).

[ ] Implementing AI-focused initiatives to improve our institutional use of AI.

[ ] Establishing a senior position or positions specifically for AI management.

[ ] Providing training for faculty to learn new AI technology and skills.

[ ] Providing training for staff to learn new AI technology and skills.

[ ] Providing training for students to learn new AI technology and skills.

[ ] Other, please specify: _________________________________________________

[ ] Don't know

Please tell us more about why your institution is creating technology infrastructure to run generative AI models on-premise or as IaaS.

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To what extent do you agree with the following statements about your institution?

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Don't know	N/A
We view AI as an investment rather than as an added cost.	( )	( )	( )	( )	( )	( )	( )
We view AI as a strategic priority.	( )	( )	( )	( )	( )	( )	( )
We have appropriate policies and guidelines in place to enable ethical and effective decision-making about AI use.	( )	( )	( )	( )	( )	( )	( )
We have an effective, established mechanism in place for AI governance (responsible for policy, quality, etc.).	( )	( )	( )	( )	( )	( )	( )
We have the appropriate technology in place to ensure the privacy and security of data used for AI.	( )	( )	( )	( )	( )	( )	( )
Most of our AI technology is supported through a centralized system.	( )	( )	( )	( )	( )	( )	( )
IT leaders consider AI technology as mission critical in terms of the support provided.	( )	( )	( )	( )	( )	( )	( )
Providing AI support is straining our IT resources and staff.	( )	( )	( )	( )	( )	( )	( )
We have adequate resources and knowledge to effectively provide support for students with disabilities to use AI tools.	( )	( )	( )	( )	( )	( )	( )
We have adequate resources and knowledge to effectively provide support for faculty and staff with disabilities to use AI tools.	( )	( )	( )	( )	( )	( )	( )
Our faculty's interest in incorporating AI into teaching is on the rise.	( )	( )	( )	( )	( )	( )	( )
Our faculty have autonomy to choose which AI technologies are used in their courses.	( )	( )	( )	( )	( )	( )	( )
We have instituted sufficient and effectual analytics to ensure that AI use is aligned with our strategic goals.	( )	( )	( )	( )	( )	( )	( )
Our AI services, programs, and technologies are scalable; we will be able to handle a growing number of AI applications in the coming years.	( )	( )	( )	( )	( )	( )	( )
Our AI services, programs, and technologies are adaptable; we will be able to accommodate new uses of AI applications in the coming years.	( )	( )	( )	( )	( )	( )	( )
There are collaborative groups spanning units to work on AI-related strategy.	( )	( )	( )	( )	( )	( )	( )

What are the primary motivators, if any, for AI-related strategic planning at your institution? Select up to five (5).

[ ] Faculty enthusiasm for AI

[ ] Alumni interest in AI

[ ] Institutional leadership interest in AI

[ ] Board of directors/trustees interest in AI

[ ] The rise of student use of AI in their courses

[ ] Concern about "falling behind" in adopting these technologies

[ ] Risks of inappropriate uses of these technologies

[ ] Other, please specify: _________________________________________________

[ ] Don't know

What are the primary goals, if any, for AI-related strategic planning at your institution? Select up to five (5).

[ ] Explore new methods of teaching and learning

[ ] Prepare students for the future workforce

[ ] Pursue potential future alternative revenue streams

[ ] Transform research

[ ] Attract new faculty

[ ] Improve higher education for the greater good

[ ] Maintain our institution's overall reputation

[ ] Build our institution's overall reputation

[ ] Differentiate our institution from competitors

[ ] Maintain our institution's reputation in specific academic area(s)

[ ] Build our institution's reputation in specific academic area(s)

[ ] Attract students to our degree-granting programs

[ ] Other, please specify: _________________________________________________

[ ] Don't know

Policies and Procedures

How, if at all, have policies at your institution been impacted by AI?

( ) They have not been impacted by AI.

( ) Existing policies are being revised.

( ) New policies are being created.

( ) Existing policies are being revised AND new policies are being created.

( ) Don't know

What types of policies have already been impacted or will soon be impacted by AI?

	Already impacted	Will soon be impacted	Don't know
Technology	( )	( )	( )
Teaching and learning	( )	( )	( )
Research	( )	( )	( )
Data and analytics	( )	( )	( )
Cybersecurity and data privacy	( )	( )	( )
Business and operations	( )	( )	( )
Others not listed	( )	( )	( )

 

What other types of policies have already been impacted or will soon be impacted by your institution's AI-related strategy?

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____________________________________________
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How would you characterize the general orientation of the policies that have been revised or created in response to AI?

( ) Extremely restrictive

( ) Somewhat restrictive

( ) Neutral

( ) Somewhat permissive

( ) Extremely permissive

( ) Don't know

Please describe how the AI-related policies at your institution are extremely restrictive.

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Please describe how the AI-related policies at your institution are extremely permissive.

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To what extent is AI impacting each of the following teaching and learning elements at your institution?

	To a great extent	Somewhat	Very little	Not at all	Don't know
Assessment practices	( )	( )	( )	( )	( )
Academic integrity	( )	( )	( )	( )	( )
Learner accessibility	( )	( )	( )	( )	( )
Communication with students about policy	( )	( )	( )	( )	( )
Coursework such as homework and projects	( )	( )	( )	( )	( )
Lab work	( )	( )	( )	( )	( )
Curriculum design such as learning objectives	( )	( )	( )	( )	( )
Digital literacy training (e.g., understanding algorithmic bias)	( )	( )	( )	( )	( )
Supplemental student services such as tutoring	( )	( )	( )	( )	( )
Academic administrative tasks such as grading	( )	( )	( )	( )	( )
Nonacademic administrative tasks such as writing letters of recommendation	( )	( )	( )	( )	( )
Quality assurance on academic courses	( )	( )	( )	( )	( )
Others not listed	( )	( )	( )	( )	( )

What other elements of teaching and learning have already been impacted or will soon be impacted by your institution's AI-related strategy?

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____________________________________________
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To what extent, if at all, is your institution preparing data to be AI-ready (i.e., secure, accurate, enriched)?

( ) We are not and will not be doing this.

( ) We are not doing this, but we will be.

( ) We have begun preparing data, but we are in early stages.

( ) We have begun preparing data, but we are not finished.

( ) We have made our data fully AI-ready.

( ) Don't know

What are the AI-related cybersecurity and privacy concerns being discussed at your institution right now? Select all that apply.

[ ] Ethical data governance

[ ] Unified data governance

[ ] Data security

[ ] Impacts of biases in data

[ ] Impacts of algorithmic biases

[ ] Quality of existing data (e.g., completeness, accuracy)

[ ] Student opt-in/opt-out

[ ] Faculty and staff opt-in/opt-out

[ ] Compliance with local (e.g., state) regulations

[ ] Compliance with federal regulations

[ ] Compliance with international regulations

[ ] Other, please specify: _________________________________________________

[ ] None—we are not discussing AI-related cybersecurity and privacy concerns.

[ ] Don't know

To what extent are your institution's cybersecurity and privacy policies adequate to address AI-specific risks?

( ) Not at all adequate

( ) Somewhat adequate

( ) Adequate

( ) Don't know

Does your institution have any AI-related acceptable use policies (AUP) (i.e., a policy describing which uses of AI are allowed and which are prohibited)?

( ) No

( ) Yes

( ) Don't know

Workforce

Are you aware of any existing leadership positions (e.g., executives, managers, directors) at your institution that have been formally restructured or redesigned to accommodate AI-related needs?

( ) No

( ) Yes

Please describe how existing leadership positions at your institution have been formally restructured or redesigned to accommodate AI-related needs.

____________________________________________
____________________________________________
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Are you aware of any new leadership positions (e.g., executives, managers, directors) at your institution that have been created specifically to support AI-related needs?

( ) No

( ) Yes

Please describe the new leadership positions at your institution that have been created specifically to support AI-related needs.

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____________________________________________
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Are you aware of any existing non-leadership positions (e.g., faculty, frontline staff) at your institution that have been formally restructured or redesigned to accommodate AI-related needs?

( ) No

( ) Yes

Please describe how existing non-leadership positions at your institution have been formally restructured or redesigned to accommodate AI-related needs.

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____________________________________________
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Are you aware of any new non-leadership positions (e.g., faculty, frontline staff) at your institution that have been created specifically to support AI-related needs?

( ) No

( ) Yes

Please describe the new non-leadership positions at your institution that have been created specifically to support AI-related needs.

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The Future of AI in Higher Ed

What are "appropriate" uses for AI technologies in higher education?

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What are "inappropriate" uses for AI technologies in higher education?

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What are the greatest opportunities associated with using AI technologies to improve higher education?

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What are the greatest risks associated with using AI technologies to improve higher education?

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For each pair of statements, indicate the direction you anticipate higher education will lean over the next two years.

	-2	-1	0	1	2
Assessments are less meaningful. | Assessments are more meaningful.
Academic dishonesty has decreased. | Academic dishonesty has increased.
AI outputs are less biased. | AI outputs are more biased.
AI tools impede accessibility for students with disabilities. | AI tools improve accessibility for students with disabilities.
AI tools narrow access to higher education. | AI tools broaden access to higher education.
AI tools reduce workloads. | AI tools increase workloads.
AI tools are used less for learning analytics. | AI tools are used more for learning analytics.
Faculty and staff think critically about AI tools. | Faculty and staff trust AI tools too much.
Students think critically about AI tools. | Students trust AI tools too much.
AI tools impede accessibility for faculty and staff with disabilities. | AI tools improve accessibility for faculty and staff with disabilities.

Institutional Demographics

What is the faculty, staff, and student FTE size of your institution?

( ) Less than 2,000

( ) 2,000–3,999

( ) 4,000–7,999

( ) 8,000–14,999

( ) 15,000+

( ) Don't know

What type of institution do you represent? (Respondents from outside the United States, please select the type that is closest to your type of institution.)

( ) Two-year college

( ) Private bachelor's

( ) Public bachelor's

( ) Private master's

( ) Public master's

( ) Private doctoral

( ) Public doctoral

( ) Other, please specify: _________________________________________________

( ) Don't know

Is your college or university a Minority Serving Institution? Minority Serving Institutions include Historically Black Colleges or Universities (HBCUs), Hispanic-Serving Institutions (HSIs), Tribal Colleges or Universities (TCUs), and Asian American and Pacific Islander Serving Institutions (AAPISIs).

( ) No

( ) Yes

( ) Don't know