Main Nav

Leading the Student Experience: Super-Convergence of Organisation, Structure and Business Processes

Friday, April 27, 2012

Abstract

This group of case studies from the United Kingdom organization, Leadership Foundation for Higher Education, focuses on the UK higher education student experience.  "The student experience represents an area of vital importance to higher education providers as they face the greatest changes affecting the sector in a generation. On the one hand, institutions need to provide services that meet the expectations of students who are committing substantial sums of money to their studies and who are behaving increasingly as consumers. On the other hand, the sector is likely to be transformed by government initiatives that are placing institutions under substantial pressure and forcing them to rethink their activities and how they operate."

Download This Resource

Close
Close


Annual Conference
September 29–October 2
Register Now!

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.

Close

Digital Badges
Member recognition effort
Earn yours >

Career Center


Leadership and Management Programs

EDUCAUSE Institute
Project Management

 

 

Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.

 

Close
EDUCAUSE organizes its efforts around three IT Focus Areas

 

 

Join These Programs If Your Focus Is

Close

Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
 

 

Close

2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations


Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.