IT Service Management Published: Tuesday, December 15, 2009 Briefs, Case Studies, Papers, Reports Author(s) and Contributors: Author(s): Steve Landry Source(s) and Collection(s): Sources(s): Community Groups ParentTopics: Leadership and Management IT Service Management IT Support Services Abstract  The evolving technologies committee is charged with identifying and monitoring evolving technologies and their impact on higher education institutions. This submission is on IT Service Management. Download Resources Access HTML Evolving Technologies Reports Page Download PDF