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The Flinch and Other Traps

Everything that IT leaders do involves a negotiation in one way or another. Yet, focusing on negotiation skills is one of the last things we do when thinking about the professional development needs of our organizations.

Once, while thumbing through a magazine on a cross-country flight, I noticed an advertisement featuring a very distinguished-looking gentleman named Chester Karrass, whose testimonial stated, “In business as in life, you don’t get what you deserve;...

The CIO Pipeline, Part 1: The Strategist vs. the Plumber Revisited

This will be the first in a three-post series related to the CIO Pipeline Challenge. Part 2 will address the need to broaden CIO recruitment into the “strategist” pipeline, and Part 3 will address the need to take a different view of “plumbers and plumbing.”

You may remember the point-counterpoint session that my friend Brad Wheeler and I did at EDUCAUSE 2010. If not, here’s the humorous “...

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